Billing and Guarantee Policy

Billing and Sky Viewing Card Guarantee Policy

Your British or Irish Sky TV Provider bills your credit/debit card directly on a monthly basis for 12 months in conjunction with your TV Subscription 12 month contract terms.

Billing commences on the date you activate your Sky Bundle Subscription. The normal validity of a Sky Card is 12 months and is automatically renewed as long as you keep up your monthly payments.

Renewal of your Sky Bundle Subscription validates the card’s continuity on your subscription, so the same card can be used as long as you stay subscribed.

Should you choose to discontinue your Sky Subscription after 12 monthly payments to your Provider, or anytime later, your card will still continue to function as a free-to-air channel viewing card.

Sky Viewing Card Replacement Guarantee

All Sky Viewing Cards supplied by UKTVSAT are genuine and come with our 12 months replacement guarantee, contingent on normal use policy.

Once you receive your Sky Viewing Card, you need to request activation via your UKTVSAT account Activation Manager or phone us. Your Sky Digibox must be switched on for activation to succeed (green LED indicator must be visible).

Sky Digibox Repair or Replace Guarantee

Every Sky Digibox sold by UKTVSAT is a brand new, original item and carries a 12 months manufacturer warranty (24 months in EU countries), a UKTVSAT 12 months Repair or Replace guarantee and 24/7 Reception guarantee, contingent on normal use policy. We do not sell copied, used or refurbished products.

Your Sky Viewing Card enables you to receive all the channels your Provider transmits, based on your Sky TV Bundle Subscription, as well as many free-to-air channels available via the Astra 2D satellite signal. Proper signal reception depends on the correct satellite dish size for your country and region.

Exclusive Sky Viewing Card Options You Only Get with UKTVSAT

With UKTVSAT you can exchange your Sky Bundle Subscription anytime. You can add or cancel Extra Sky TV Packs or Extra Sports Channels anytime. The same 12 month minimum contract terms apply when you purchase a Sky Bundle through UKTVSAT, because the billing is directly processed by Sky and debited from your credit or debit card on a monthly basis, and your Sky Card requires activation in conjunction with your Sky Digibox. In the UK there are setup fees, but with UKTVSAT, Sky Viewing Card free activation is part of our UKTVSAT free Customer Service.

Annually Prepaid Sky Viewing Cards and Sky Bundles

Annually Prepaid Sky Viewing Cards and Sky Bundle Subscriptions provided through UKTVSAT are are subject to a minimum 12 month contract and can only be modified after 12 months. You can add or cancel Extra Sky TV Packs or Extra Sports Channels anytime.

Your Sky Viewing Card enables you to receive all the channels your Provider transmits, based on your Sky TV Bundle Subscription, as well as many free-to-air channels available via the Astra 2D satellite signal. Proper signal reception depends on the correct satellite dish size for your country and region.

Annual Prepaid Sky Italia Viewing Cards and Sky Italia Pack Subscriptions

Annual Prepaid Sky Italia Viewing Cards with Sky Italia Pack Subscriptions provided through UKTVSAT are are subject to a minimum 12 month contract and can only be modified after 12 months.

Your Sky Italia Viewing Card enables you to receive all the channels your Provider transmits, based on your Sky Italia Pack Subscription, as well as many free-to-air channels available via the satellite signal. Proper signal reception depends on the correct satellite dish size for your country and region.

UKTVSAT Three Month Prepaid Sky Equipment Rental Subscription with a Sky HD Bundle via Internet on SlingPlayer

The Three Month Prepaid Sky Equipment Rental Subscription with a three month prepaid Sky HD Bundle Subscription enables you to get your Sky HD Bundle via Internet on SlingPlayer. Your rented Sky equipment includes a UK Sky Card and Sky+HD Digibox set up to transmit your Sky HD Bundle channels to your SlingPlayer app. The Sky HD Bundle subscription is subject to a minimum three month contract and the prepayment is not refundable. You can modify or cancel your Sky HD Bundle after 3 months.

You can add or cancel Extra Sky TV Packs and Extra Sports Channels anytime. The SlingPlayer software comes preloaded for you to access to your Sky HD Bundle Subscription via the Internet transmitted from your rented Sky Equipment to your Internet attached PC, Mac or other connected device on which you have the SlingPlayer app installed.

ROI Sky Cards Policy

UKTVSAT is the sole distributor for ROI Sky Cards outside the UK and Ireland.

ROI Sky Cards supplied by UKTVSAT may be purchased ONLY FOR PRIVATE USE by customers in the UK, Europe and foreign countries outside Europe where UKTVSAT delivers.

Customers who reside in the UK and wish to obtain a ROI Sky Card for commercial business premises purposes, such as a Pub, Hotel or any business where Sky Broadcasts are intended to entertain public, private or commercial customers or guests, may directly apply for a legitimate Business Approval with Sky Ireland. The same condition applies to all other countries, with exception of the United Kingdom.

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